top of page

Terms & Conditions

Legal Disclaimer

Welcome to Rell’s Co Food Truck & Catering (“we,” “our,” or “us”). By accessing or using our website, booking services, or engaging with us for catering or food truck events, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or booking.

General Information

Rell’s Co operates as a mobile food service and catering provider in the Atlanta area. By using our website or booking services, you confirm that you are at least 18 years old and have the legal authority to enter into an agreement.

Services Provided

We offer food truck service, event catering, and related hospitality services. Availability is subject to event schedules, staffing, and location restrictions.

Bookings & Deposits

  • A deposit may be required to secure your event date. The amount and due date will be communicated at the time of booking.

  • Dates are not guaranteed until a deposit is received.

  • Remaining balances must be paid by the due date stated on your invoice or contract.

  • Failure to pay may result in cancellation of your booking.

Cancellations & Refunds

Please review our Refund Policy page for full details. In general:

  • Deposits are non-refundable unless otherwise stated.

  • If cancellation occurs within a certain timeframe (typically 14–30 days before the event), partial refunds or credits may be offered at our discretion.

  • Events canceled due to weather or unforeseen emergencies will be handled on a case-by-case basis.

Menu & Allergies

  • Menu items are subject to change based on seasonal availability.

  • Customers are responsible for notifying us of food allergies or dietary restrictions at the time of booking.

  • While we take precautions, we cannot guarantee a completely allergen-free environment.

Pricing & Payment

  • All prices are subject to applicable taxes and service fees.

  • Quotes provided are valid for a limited time (usually 7–14 days).

  • We accept major payment methods as listed on our website or invoice.

Event Requirements

  • The client must ensure that the event location provides adequate space, permits, and access for the food truck and staff.

  • Any parking or permit fees are the responsibility of the client unless agreed otherwise.

Limitation of Liability

Rell’s Co will not be held liable for delays, interruptions, or damages beyond our reasonable control, including weather conditions, equipment failure, or third-party issues.

Website Use

  • All content on this website (text, images, logos, etc.) is owned by Rell’s Co and protected under copyright law.

  • You may not copy, reproduce, or distribute any content without written permission.

  • We are not responsible for third-party links or websites accessed from our site.

Privacy & Data

Your privacy is important to us. Please refer to our Privacy Policy page to understand how we collect, use, and protect your information.

Updates to Terms

  • Rell’s Co reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting.

Contact Information

For questions about these Terms & Conditions, please contact us:
📧 cateringbyrell@gmail.com
🌐 www.rellsco.com

bottom of page