Privacy Policy

A legal disclaimer

At Rell’s Co Food Truck & Catering (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or book our catering services.

By using our website or submitting your information, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information: Name, email address, phone number, and event details submitted through contact or booking forms.
Payment Information: If you make a payment or deposit online, payment details may be collected securely through our third-party payment processor.
Usage Data: We may automatically collect non-personal data such as your IP address, browser type, and device information for analytics and website improvement.
Cookies: Our site may use cookies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide catering quotes.
Process event bookings and payments.
Communicate updates or confirmations related to your event.
Improve our website, menu offerings, and customer experience.
Send occasional promotional offers (only if you have opted in).

3. How We Protect Your Information

We take reasonable precautions to protect your personal data. Our website is hosted on secure servers, and all payment transactions are processed using encrypted connections through trusted third-party payment providers.

However, please note that no online system is 100% secure, and we cannot guarantee absolute protection.

4. Sharing Your Information

We do not sell or rent your personal information to anyone.
We may share limited data only with:

Payment processors to complete transactions.
Email or booking platforms used to manage communication.
Legal authorities if required by law.

All third-party partners are required to keep your information confidential and secure.

5. Cookies & Analytics

Our website may use cookies or analytics tools (like Google Analytics) to understand how visitors interact with our pages.
You can adjust your browser settings to refuse cookies, but some website features may not function properly without them.

6. Your Rights

You have the right to:

Request a copy of the personal information we hold about you.
Ask for corrections to inaccurate data.
Request deletion of your personal data (subject to legal and contractual obligations).
Opt out of promotional emails at any time.

To exercise these rights, please contact us at cateringbyrell@gmail.com.

7. Links to Other Websites

Our website may include links to third-party pages (such as social media or event platforms). We are not responsible for the privacy practices or content of those external sites.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is used, please contact us:
📧 cateringbyrell@gmail.com
🌐 www.rellsco.com